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BTG Academy - Communication on the telephone
Standard Schulung

BTG Academy - Communication on the telephone

What counts on the phone is what is heard: Voice, tempo and choice of words determine how professionally and convincingly you are perceived.
In this training course, you will learn how to steer conversations in a targeted manner, listen actively and create clarity and trust even without visual contact.
Attend an advanced BTG seminar to deepen your communication skills.

Category
Special education
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Service / Bar
Office / Reception
Administration
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BTG Akademie
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